Please let us know about the accident as soon as possible by emailing firstname.lastname@example.org and letting us know the details.
To request a refund of your trip costs you'll need to send us a police or medical report and detailed explanation of what happened. We'll review your case to find the best solution.
Remember - report the accident to Embark Dundee within three business days of the accident happening.
Late notice may result in rejection of your refund request.