The docks found at our stations are fitted with a light at the base. The colour of this light will indicate the state of the dock and the e-bike. Information about the different colours you can find at a docking station are outlined below.
When you're opening a trip:
When you're closing a trip:
If you require assistance at any time, you can contact our Customer Support team at firstname.lastname@example.org or by calling 01382 933132.