Your Virtual KeyCard can only be linked to one mobile device. If you want to change the mobile device linked to your Virtual KeyCard, you just need to login to your account from your new mobile device and request the change. The process can take up to 48 hours, so please be patient. 

The key difference between the KeyCards is that the Physical KeyCard is carried with you, and the Virtual KeyCard is used on your smartphone. The benefits of both cards are compared below:

Advantages of the Virtual KeyCard

  • More secure 
  • Open trip quickly and conveniently
  • The KeyCard is always with you on your phone  
  • Environmentally friendly

Advantages of the Physical KeyCard 

  • Don’t need a smartphone
  • Able to collect from any of the kiosks